Find a Store
Call Us 866-599-7999
 
 
 
Next Steps
What's New
Browse Products
Find a Store
Contact Us
Get a Free Catalog!
  
  Installation, Care & Warranty > Commercial Warranty
 
5 Year Commercial Hardwood Limited Warranty

Limited Warranties
The warranties described herein are given to the original purchaser only AND ARE SUBJECT TO THE PROCEDURES, LIMITATIONS, DISCLAIMERS AND EXCLUSIONS SET FORTH HEREIN. The limited warranties cover only approved product applications as recommended by the manufacturer.

Limited Lifetime Structural Integrity Warranty
The manufacturer warrants its products, in their original manufactured condition, to be free from defects in lamination, assembly, milling, dimension. Structural Integrity means that products will remain free from defects in lamination, assembly, milling, dimension for the provided warranty period. Hardwood flooring, being a natural product, will continue to expand and contract through normal heating and non-heating seasons. Properly installed hardwood floors may consequently experience some separation between boards at different times during the year. If such separations occur, they are not covered by this limited warranty.

Limited Finish Surface Warranty
These warranties exclude any indentations, scratches or surface damages caused by lack of proper maintenance, misuse, negligence, spiked heel shoes, water, erosion, pebbles, sand, other abrasives or insufficient protection from furniture. Using manufacturer's current recommended floor care products and floor protection products will allow you to maintain your floor's endless, rich beauty. Use of floor care products other than those especially formulated for use on manufacturer's flooring, may damage your floor and void the limited warranty. Only cleaning products from Basic Coatings or Bona are recommended.

5 Year Commercial Limited Flooring Finish Warranty
Products are warranted to the original owner/purchaser that the finish will not wear through or separate from the wood floor from the date of purchase through the limited warranty period, when used under normal commercial traffic conditions.

5 Year Commercial Limited Warranty Protection Means
If in the unlikely event any portion of your floor should fail with respect to the provisions of these limited warranties. The manufacturer, at its sole option, to the original purchaser, will repair, refinish or replace such portion, at no cost to you, with the same product or another product of equal value. In the unlikely event the manufacturer is unable to correct the failure after a reasonable number of attempts, the manufacturer will refund, if requested, the purchase price for that portion of the floor that fails. To file a claim, first contact the retailer where the original purchase was made. If your floor was professionally installed, we will also pay reasonable labor costs for the direct repairs or replacement within the first 3 years of the warranty period, or the length of the warranty period, whichever is less based on the following schedule.

First year of warranty period: labor reimbursed at 100% of reasonable and customary charges. Two to three years of warranty period: labor reimbursed at 50% of reasonable and customary charges. No labor reimbursement after 3 years of usage.

These limited warranties do not include the removal or replacement of cabinets, fixtures, retail markups, installation or labor provided by others or supplemental costs, including but not limited to painting, cleaning, plumbing, relocation, loss of use during the repair process such as moving and storage of furniture.

Claims must also be filed within the limited warranty coverage period, and information verifying date of purchase will be required. Claims must be filed within 30 days of developing issue, failure to do so may cause additional damage to the flooring which would not be covered under terms of the warranty. The manufacturer reserves the right to have a designated NWFA Certified Flooring Inspector inspect the floor and remove samples for technical analysis.

Limited Warranty Disclaimers and Exclusions
This limited warranty does not cover indentations, scratches, stains or damage caused by negligence, fire, water, moisture, excessive heat or excessive dryness, erosion, pebbles, sand, or other abrasives, pets, insects, spiked heel shoes, weather conditions or natural disasters, color variations, naturally occurring wood characteristics, failure to follow all the manufacturer's written installation and/or maintenance instructions, improper maintenance, wet mopping, insufficient protection misuse, or improper alterations of the original manufactured product. The limited warranty does not cover natural expansion and contraction resulting in separation between boards, or damage caused by low or excessive humidity.

Color variations in flooring are a natural occurrence due to species, age, character of flooring and exposure to UV light or sunlight. For these reasons, new and/or replacement flooring may not match display samples and/or existing flooring.

Due to color variations of products and/or samples, the manufacturer is not responsible for the consumer matching flooring to other wood products, such as cabinets, stair railings, trims, and moldings. Gloss reduction is not considered surface wear. Wood characteristics naturally occurring such as variations in grain, color, mineral streaks and knots are not considered defects. The manufacturer's limited warranty is not transferable. No installer, retailer, distributor or agent or employee of the manufacturer may alter the obligations or limitations of the limited warranty. No limited warranties apply to any product or products designated as thrift, antique, tavern, bargain or cabin grades, seconds, economy grade, or non-standard items. Any product or products so designated are sold "as is". The sole remedy provided herein is the repair, refinish or replacement of defective products, or refund for defective products.

THERE ARE NO WARRANTIES BEYOND THIS EXPRESSED LIMITED WARRANTY. ALL OTHER WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED. THE MANUFACTURER EXCLUDES ANY LIABILITY FOR LOST PROFITS OR ANY OTHER INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES. THE REMEDIES CONTAINED HEREIN ARE THE ONLY REMEDIES AVAILABLE FOR BREACH OF THIS LIMITED WARRANTY.

 
Print this page

Download our commercial warranty here:

Commercial Warranty

Download our commercial product spec sheets here:

Bergamo Collection

Villa Borghese Collection

La Palazzina Collection

Amalfi Coast Collection

 
Ravello
Avino
Vescovado
Del Toro
Gradillo
Vidal
Wagner
Dolce
Eva
Belmond
Caterina
Caterina
Carruso
Oscar
Boccaccio
Gradillo
Luna
Luna
Carlotta
Gerardo
Mariana
Rulfo
Gerardo
Carlotta
Lake Placid
Elba
Brooks
Bloomingdale
Cobble Hills
Marcy
Keene
Morandi
Fondazza
Passage
Natura
Grandi
Levico
Ponte
Hampton
Coopers
Montauk
Riverhead
Palmer
Parrish
Jamesport
Mariella
Martina
Greta
Noemi
Eloisa
Chiara
Burani
Lake Como
Garda
Olmo
Bellagio
Serbeloni
Lario
Adda
Lierna
Valentino
Barga
Sarzana
Abetoni
Lucca
Meritana
Massa
Manhattan
Greenwich
Tribeca
Lafayette
Soho
Gramercy
Lenox
Monument Plank
Pavarotti
Rovina
Levico
Ponte
Enzo
Grandi
Ducal
Cervetta
Modena
Pavarotti
Enzo
Ducal
Cervetta
Rovina
Vivaldi
Stravaganza
Pecos
Bear Paw
Seasons
Antonio
Lucio
Gloria
Concerto
Magnificat
Silvia
Olimpiade
Triumphans
Giustino
Milano
Scala
Portello
Greco
Turro
Casoretto
Duomo
Donato
Villa Belize
Licata
Naro
Gela
Favara
Chetuma
Mirador
Flores
Domani
Butera
Chambord Plus
Emery
Belleval
La Roque
Marolles
Seillac
Montreux
Chapelle
Montvault
Beuvron
Valseme
Clarbec
Fournet
Bernay
Cravant
Villa Bocelli
Cantico
Bariola
Pinzano
Turate
Storico
Caronno
Mombello
Cabernet
Cannes
Villagio
Menton
Mombello
Storico
Azienda
Moneta
Uboldo
Vallata
Saronno
Varedo
Bariola
Mombello
Pinzano
Storico
Villagio
Caronno
Mozzate
Senza
Bartolini
Elisa
Fiducia
Sophia
Caritas
Leda
Demidov
Albertti
Carlotta
Villa Borghese
Gabbiano
Lissone
Aurora
Guernsey
Challans
Rochefort
Andrea
Sofia
Emma
Francesca
Sante
Dante
Carmine
Valerio
Marcantonio
Galgano
Militare
Olimpia
Scipione
Camillo
Francesco
Ludovico
Junio
Rossano
Paolo
Alessandra
Mondariz
Abele
Americo
Berenice
Brunella
Casimiro
Clemente
Sawgrass
Hinton
Sentinel
Blossom
Seminole
Anthem
Biscayne
Bernini
Tritone
Neptune
Aeneas
Apollo
Fawn
Teresa
Sebastian
Matilda
Bibiana
Lawrence
Montalto
Santoni
Casa Mia
Castel
Molino
Ninfa
Fontane
Arenela
Milozza
Potenza
Rochetta
Fortezza
Scalfani
Isola
Domenica
Bernali
Menfi
Dresden
Vermont
Shelton
Cordon
Branca
Elaine
Monza
Corso
Terme
Marcelina
Angelo
Favale
Bivio
Adriana
Villalba
Monitola
Burago
Paderno
Bresso
Moretti
Belluzi
Lovati
French Country
Country Charm
Rossini Solid
Prato
Paragon
Camilla
Prinetti
Libretto
Mombelli
Demetrio
Ciro
Morandi
Sonata
Isabella
Ferrara
Otello
Lugano
Melide
Rovio
Paradiso
Bioggio
Chambord
Averdon
Cheverny
Menars
Millancay
Cosson
Moulin
Cellettes
Villerbon
Maves
Neuvy
Bracieux
Villeny
Montara
Barzio
Riva
Brixen
Dimaro
Coredo
Lugano
Sondrio
Tissino
Serchio
Tirso
Lambro
Tanaro
Alcantara
Brenta
Bass
Waggoner
King
O'Connor
Briscoe
Bergamo
Mocha
Tawny
Steel
Barn
Sand
Chrome
Sandcastle
Concrete
Manor
Tavern
Café Au Lait
Pearl
Biscotti
Wash
Mist
Biscuit
Tawny
Dusk
Steel
Dolphin
Coppertone
Toast
Graphite
Gunmetal
Ginger
Goldsmith
Industrial
Copper Kiss
Cocoa
Gunmetal
Leather
Coal
Keeneland
Cordero
Gomez
Bailey
Stevens
Arcaro
Shoemaker
Leparoux
Velazquez
Villa Borghese II
Brunico
Cascia
Lissone
Mondovi
Gallipoli
Abele
Andrea
Gabbiano
Sofrito
Francesca
Ludovico
Rossano
Paolo
Junio
Camillo
Valerio
Francesco
Marciana
Baucina
Foligno
Zurich
Padua
Syracuse
Acri
Foggia
Lido
Rimini
Turin
Pistoia
Baveno
Mira
Veneto
Cecina
Livorno
Biella
Novara
Pavia
Cinque Terre
Levanto
Monterosso
Vernazza
Berroni
La Francesca
Feluca
Acri
Farinata
Baveno
Syracuse
Foggia
Farinata
Manarola
Padua
Tinetto
Lombardy
Barzio
Varenna
Tirano
Breno
Lovere
Lugano
La Palazzina
Castello
Popolo
Rotund
San Carlo
Navona
Colonna
Barberini
St Marks Square
Farnese
Monte Viso
Cottian
Pietra
Variata
Genoa
Abruzzi
Trieste
Padua
Ascia
Arno
Asti
Umbria
Rovigo
Belluno
Treviso
Brescia
Rovigo
Rimini
Treviso
Monet
Camille
Sunrise
Giverny
San Giorgio
Springtime
Seine
Beret
Grainstack
Belle Harbor
Briarwood
Glen Oaks
Hollis
Peninsula
North Channel
Seaside
Bungalow
Woodhaven
Hamels
Sunset Cove
Luciano
Adoro
Boheme
Brindise
Surriento
Questa
Livesawn
Dalmore
Glasgow
Aberdeen
Inverness
Edinburgh
Skye
Newburgh
Alford
Helmsdale
Positano
Laurito
Albergo
Gabrisa
Vallone
Arola
Preazzano
Nocelle
Maggiore
Resicco
Villaggio
Salzburg
Lecce
Lombardy
Slovenia
Piedmont
Calabria
Ravenna
Bastrop
Buchanan
Caddo
Toledo Bend
Monte Carlo
Larvotto
Marquette
Giacomo
Bottega
Fairmont
Bellevue
Ribolzi
Carnier
Grimaldi
Estate
Alderley
Fairlight
Garsington
Swallowcliff
Highclere
Arlington
Glessner
Kingscote
Vernon
Winchester
Fontaine
Lovell
Belmont
Hammersmith
Rosecliff
La Martine
Marquette
Monticello
Hawkesworth
Santanoni
Ballydoyle
Danescroft
Hawkswood
Westerlies
Vanderbilt
Chatsworth
Bergdorf
Grapevine
Emerald Coast
Scala 8"
Atrani 8"
Positano 8"
Furore 8"
Maiori 8"
San Pietro 8"
Deruta 8"
Fornetto 8"
Marconi 8"
Alessandria
Ribera
Padua
Loren
Maiella
Piana
Saracen
Napoli
Brescia
Vettore
Patxi
Padua
Piana
Loren
Solero
Ribera
Ribera
Padua
Patxi
Piana
Loren
Verona
Arezzo
Bologna
Forli
Montorio
Caselle
Parona
Corrubio
Ferrazze
Mizzole
Luca
Modena
Parma
Pisa
Sienna
Marsala
Catanzaro
Casini
Trento
Florence
Catania
Firenzi
Vitinia
Taranto
Bari
Tivoli
Cordoba
Carlota
Montemayor
Victoria
Carpio
Romero
Genova
Arezzo 5"
Bologna 5"
Forli 5"
Modena 5"
Parma 5"
Pisa 5"
Sienna 5"
Trento 5"
Vinci 5"
Florence 5"
Venice
Assisi
Messina
Naples
Milan
Turin
Sicily
Diamanti
Arezzo
Bologna
Forli
Parma
Vita
Zerelli
Prato
Paragon
Ciro
Empoli
Watford
Quartz
Santee
Saffron
Goldenrod
Suede
Thistle
Russet
Auburn
Coffee Bean
Haystack
Sorrel
Modena
Farrara
Luca
Ragusa
Sienna
Pisa
Azure
Meteor
Piezzo
Modena
Luca
Pisa
Sienna
Pompeii
Androni
Savio
Zappella
Pendolo
Spinelli
Saletta
Tufano
Vesuvio
Fortore
Domenico
Amici
Scavino
Fortore
Savio
Leopardi
Corbara
Vettii
Fossa
Tuscan
Casentino
Fortore
Helorus
Savio
Volterra
Cortona
Corsica
Buchanan
Vintello
Fondi
Turnus
Angelleri
Azzurra
Tramonto
Borboni
Feola
Circe
Avelino
Burton
Lanier
Wedowee
Sutton
Solaro
Cava
Toledo Bend
Ruscello
Guardavalle
Partenone
Barletta
Frio
Llano
Pecos
Trenti
Frenti
Llemona
Pescina
Guadalupe
Reclaimed Laminate
Manchester
Darnold
Clarington
Bryan
Bellville
Stafford
Lakeville
Quilt
Edina
Eagan
Willmar
Kalida
Athens
Richfield
Agrigento
Dante
Lavagne
Garibaldi
Lacono
Fortore
Helorus
Savio
Barone
San Leone
Ribera
Montallegro
Sicily
Belice
Salso
Ciane
Verdura
Mazaro
River Ridge
Brazos
Trinity
RR Guadalupe
RR Frio
Paluxy
Buchanan
RR Llano
RR Pecos
Colorado
Cypress
Ruvido
Balzano
Veneto
Mantua
Livigno
Rovigo
Banfi Laminate
Castello
Lazarro
Padova
Formia
Venosa
Ravenna
Palermo Laminate
Melso
Capaci
Belmonte
Prizzi
Marsala
Trapani
Corleone
Patanna
Padova
Lazarro
Venosa
Formia
Donato
Portello
Scala Laminate
Lanza
Cordusio
Affari
Lanza
Palestro
Turati
Rossano Laminate
Steri
Piazza
Stefano
Nilo
Bizantina
Penta
Parma Laminate
Tardini
Pilotta
Reggio
Ducale
Fresco
Please be aware that product availability and listings vary from one portion of the country to another. For the best results in viewing our hand-crafted products, please enter your zip code in our site's store locator on the top right hand side of our site. You may also contact our customer service agents for more product details.
The purchase of Bella Cera Hardwood Flooring from an unauthorized dealer or via the internet will automatically void any manufacturer’s warranty. An authorized dealer is not allowed to sell and ship material outside their local territory, particularly into another distributors territory.
© Copyright 2010-2025 Bella Cera Hardwoods All rights reserved.
 

Call Us   866.599.7999